Your child will be able to obtain their first card free by handing in the signed letter sent to you to their School Office or Reception.
For Hautlieu only, please ask your child to hand the signed letter to one of the catering team during the agreed collection time ( 8.30 am – 10.00 am and 2.00 pm – 3.30 pm) to help ease the queuing at the till for card collection during breaks. The cards will be distributed from the Catering office in the restaurant area.
Once you have the card you will need to register on-line and credit your account. This is done through the relevant school link above and is accessible to use 24 hours, 7 days a week. On the website you need to go to the ‘Restaurants & Catering’ section followed by the ‘Schools & Contract Catering’ section and click on the relevant school link. You will need your child’s card number to do this.
Cash will still be accepted within the Café and vending machines.
We are very proud to support and encourage the Jersey farmers and food producers. Ensuring we source, use and promote our Island’s products wherever possible is a very important part of our food standards.
We work with local fisherman to supply fresh, sustainable fish for our menus where local supplies allow this. We offer a fish dish at least twice a week for the children, including our very popular homemade fishcakes.
We are also working with the Schools to develop organic gardens to use not only to supply the Kitchen with fresh produce & herbs but also to use in educating the children in classes about seasonal produce.
We currently have trials with two sites with composting wormeries, which produce home made plant feed and compost for the organic gardens. These are a useful tool to teach the children about recycling.
Our catering team, often with the support and help of a selected class or year group, plan and serve a regular themed menu to the children.
The themes will be linked to either a specific topic being taught in school, a charitable cause being championed by the school or a country to highlight their traditional food flavours, bringing new tastes to the children.
To enhance the theme our teams dress accordingly and decorate the counter and dining areas.
You must immediately inform either the Canteen Supervisor at the school or e-mail Anthony at firstname.lastname@example.org
This is so that we can ‘hotlist’ or freeze the account straight away so that the card can not be used by another user.
We then suggest a period of between 24/48 hours is used to search for the card (ask at school reception if handed in & look in all school bags, clothing and washing machines!) before we issue a new one.
Whilst you are searching we will allow a credit facility at the till without the card which we will deduct the total from the account once the card has been found or a new one is issued.
If the card is found then we simply ‘un-hotlist’ the card and it can continue to be used.
If the card is not found, please inform us and we will issue a new one at the school canteen. If you receive a new card you do not need to create a new Wisepay account as we will set up the new card to link with your current account and therefore all transactions, current balance and details will transferred.